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Terms & Conditions

These Terms & Conditions cover ordering, payment, shipping, returns and warranty for purchases made on universal360.co.uk.

Orders

Your order is an offer to buy. We accept it when we send your dispatch confirmation email. If an item is out of stock or mispriced, we will contact you and cancel or adjust the order with a full refund of anything paid.

Prices and payment

Prices are shown in your local currency where supported and include applicable taxes unless stated otherwise at checkout. Payment is taken in full at the time of dispatch through our secure payment providers.

Shipping

We ship to the addresses served at checkout. Dispatch times are stated on each product page; estimated delivery times per country are on our Refunds & Delivery page. Delivery estimates are provided by the carrier and are not guaranteed. Risk of loss passes to you on delivery.

Returns

If your item arrives damaged or is not what you ordered, read our Refund Policy and contact us within 30 days of delivery — we will arrange a replacement or refund. Items must be returned in the condition received. Return shipping is on us for damaged or incorrect items.

Warranty

Every product we sell carries a 12-month limited warranty against manufacturing defects. The warranty does not cover normal wear, misuse, or accidental damage.

Contact

For any question about these terms, email us at universal360@gmail.com or get in touch through our contact page and include your order number.

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